Field Service Mobile AppMobile App for On-field Service Automation

Field Service Management has significantly evolved in the past few years, and today it encompasses not just scheduling, dispatching, work order management but also route optimization, intelligent scheduling, real time status update etc. The software allows businesses to impart the best field service solutions to their clients that work seamlessly with their current back office solution right from the beginning.

Blute Technologies offers Field Sales Mobile App, a comprehensive platform to manage the complete process of field service operation. The system accelerates the decision making and organizes the field operations to create better outcomes.

The app helps you and your field service managers to keep a track on mapping where your field service technicians are and managing their attendance and leave as per the company norms and schedules and optimizes work flow basis keeping a check on the status of their leaves and applications. The solution available on mobile and in a desktop version to give you and your field staff managers the access to map and locate where your field service technicians are from the time they punch in to the time they punch out.

The key features of Field Service Mobile App are:

• Driving directions, service history and details, advanced ticket management on mobile to update status of the job, etc.
• Attendance, Leave & Expense Management on mobile – with manager approval, auto-scheduling & assignment
• Field technicians are automatically assigned jobs based on proximity, availability, priority, skill and work-load. Request and check for availability of spare part at the HQ / warehouse.
• Collaborate with other team members with information sharing, message board and chat.
• Paperless invoicing to capture customer signature & feedback Seamless integration with service technician and back office fosters real-time information exchange.
• Collect, share and send service data across teams
• The field tracking helps to map-out the position of each service technician on duty
• The field service automation helps to track whether all the assigned service tasks are fulfilled
• The inbuilt hierarchy helps to collect up-to-date field service reports of performing service teams
• The field service activity tracker helps to track the progress of individual members or overall team
• The GPS-enabled field service tracking system informs about the latest position of the service technician
• The field service tracking system can easily sign-into new service calls
• Receive daily field service reports on the field service mobile app